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F.A.Q
We have a physical store in Motueka, just 30 minutes away from Nelson in
the South Island.
Any NZ stocked items will be overnight couriered with courier post.
As long as you are not rural your gown should arrive within 2 working
days. To be sure that the gown you order is located in NZ please check
that it says 'Express NZ wide' at the end of the title.
We are located inside of the arcade at 263 High Street, Motueka. The
arcade is opposite from The Warehouse. The famous Crytal shop is on
the corner of the arcade and we are located inside of the arcade a few
doors down from the crystal shop.
We are open Tuesday to Saturday from 10am to 4pm via appointment only. Free appointment bookings can be made here: https://baybridesmaid.nz/pages/appointments
We accept returns for store credit only. If your event is time
sensitive we can send up to 3 gowns and offer you a refund for 2 of the
returned gowns. There is a $10 fee per gown for this service, so you're
refund would be in full, less $10 for each returned dress. You would
also need to cover the return postage. We cannot offer this service
if you wish to use Afterpay or Lay-by, sorry.
Actually, we have raised our prices due to the increase of
international shipping costs. Still, we can order in bulk from abroad
and in turn pass on savings to you.
Actually, we send our NZ stocked gowns via overnight courier with
courier post. It is the fastest method. Gowns we need to order in
are also sent this way once they arrive. Therefore, the timeframes
offered are already the best we can do.
